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Terms of Service

Last updated: April 7, 2026

Acceptance of Terms

These Terms of Service govern your use of the service operated by gameloop ("gameloop", "we", "us", or "our").

By accessing and using this service, you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use the service.

Service Description

This service helps users generate, format, and interact with transcripts, text-based outputs, and related analysis based on content they submit or reference. Some features may rely on data or materials made available by third-party sources. The service is provided "as is". We reserve the right to modify, suspend, or discontinue the service at any time.

Paid Features, Credits, and Refunds

Some features, including AI-generated transcripts and transcript analysis tools, may require credits or other paid access. If you purchase credits or any paid feature, you authorize us and our third-party payment processor to charge the payment method you provide for the amounts shown at checkout, including any applicable taxes and fees.

Our refund policy allows you to request a refund within 14 days of the transaction date. Refund requests submitted more than 14 days after the transaction date are not eligible for a refund.

Credits are non-transferable and have no cash value. If a refund is issued for a purchase that added credits to your account, we may remove or reverse the related credits.

Payments are processed by Paddle, our merchant of record. To request a refund, please contact us at support@gameloop.tech or contact Paddle buyer support at paddle.net.

If we cancel a paid transaction or a paid job fails because of an issue on our side after credits were deducted, we may automatically restore the affected credits to your account.

Public Outputs

Important: By using this service, you understand and agree that:

  • Generated transcripts and related outputs may be public
  • Public pages may be indexed by search engines
  • Anyone with a public link may be able to view the content
  • We are not responsible for how others use or redistribute public outputs

Do not use this service for content containing sensitive, private, or confidential information.

User Responsibilities

You agree to:

  • Only submit or reference content you have the right to access
  • Respect copyright and intellectual property rights
  • Not use the service for illegal or harmful purposes
  • Not attempt to overload or disrupt the service
  • Accept that public outputs may remain accessible

Copyright and Intellectual Property

The underlying content, source materials, and any third-party data remain the property of their respective owners. You are responsible for ensuring that you have the rights and permissions needed for your intended use of the service and any outputs it generates. We do not claim ownership of your underlying content, but public outputs hosted on our platform may remain accessible.

Service Limitations

The service has the following limitations:

  • Some features only work when sufficient source data is available
  • Not all content types, formats, or sources are supported
  • Accuracy depends on the quality of the source material and any third-party data
  • May be unavailable during maintenance or updates
  • Subject to rate limiting to prevent abuse

Prohibited Uses

You may not:

  • Use the service to violate any laws or regulations
  • Generate transcripts of copyrighted content without authorization
  • Use transcripts to infringe on others' intellectual property
  • Attempt to reverse engineer or extract our API
  • Use automated tools to generate excessive transcripts
  • Submit malicious or harmful content

Disclaimer of Warranties

The service is provided "as is" without warranties of any kind, express or implied. We do not guarantee accuracy, completeness, or availability of transcripts. We are not responsible for any errors, omissions, or inaccuracies in transcript content.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service, including but not limited to loss of data, loss of profits, or business interruption.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service or violation of these terms.

Termination

We reserve the right to terminate or suspend access to the service immediately, without prior notice, for any violation of these terms. We may also remove content or outputs that violate these terms or applicable laws.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the service after changes constitutes acceptance of the new terms.

Contact

For questions about these Terms of Service, please contact us at support@gameloop.tech.

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